Once you’ve registered your business on the Facebook Business Manager (follow the steps here if you haven’t already), log into the Manager and click on Business Settings in the top right-hand corner. The first step to using the WhatsApp Business API is to create a WhatsApp Business account in the Facebook Business Manager. With the API you can programmatically send non-promotional messages like payment links and confirmation, travel itineraries, e-tickets, appointment reminders, delivery updates and provide customer support. The WhatsApp Business API enables your business to connect its systems or third party services to WhatsApp so that you can communicate with your customers directly with fast, simple, and secure messaging.
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